DemandTools support is available to both clients and trial version clients.
Please feel free to use the following resources to receive an answer to your case.
- Use the Public Knowledge base located below
- Customers - Login and submit a technical case via the customer support portal
- Email firstname.lastname@example.org, this will cause an auto case creation and BlackBerry notification and escalation procedures
- Call (and usually leave a message, we will return usually within hours) 1-800-961-8205 and ask for technical support.
Public Knowledge Base