CRMfusion Support Home Page - All Products
Welcome to the central CRMfusion Inc support page for all products. The goal of this page is to walk you through the resources available to solve your technical inquiry. Our technical support group in one of the best in the business but it is very busy. We ask our customers to try to utilize the available resources as much as possible.
CRMfusion Product Knowledge Base
All of our technical support cases are logged in Salesforce and many are upgraded to solution status because they are so common. Search for your solution with one or two keywords in the box below.
Online Help Systems for CRMfusion Products
 DemandTools |
|
 PeopleImport |
|
 DupeBlocker |
DupeBlocker Online Help System |
Contact CRMfusion Technical Support
In order to log a technical support case, CRMfusion customers have three options available to them.
1) Visit and login to the CRMfusion Customer Portal and log your case from there. The portal will display your techical support case number upon your completing the case entry.
2) Email support@crmfusion.com with your contact information and a description of the problem/issue. A case will automatically be created and you will recieve your case number in a follow up email minutes later.
3) Telephone technical support at 1-800-961-8205 option #2. Please be prepared to leave a message or have the responding support staff member log the call and enter it into the queue.
It is our internal goal to respond to all technical inquiries within 1 North American business day after the customer having a Case Number assigned to them.